we NEVER write reviews like this, but we responded to the companys confirmation text for completion of our service, where they ASKED FOR FEEDBACK, and they did not respond. but we want others to know what they are potentially getting before spending $70+ dollars. we made appts for 2 gel manis with nail art, and specified we wanted leopard as the art. i actually went to beauty school and learned nails, so i could tell from the start, that my manicurist wasn’t very educated. less than a week later, both our nails were lifting and peeling. we get nail art manis quite often, and this one not only was low quality, but took over 2 hours. self admittedly, neither of our manicurists regularly did nail art and neither was comfortable, yet no one else was staffed that day (keep in mind, we specified exactly what we wanted ahead of time, AND had multiple inspo photos). my manicurist was rude and very unprofessional, cursing under her breath and sighing throughout the process, and the art came out awful. (see first photo, especially). after 2 nails, she got a slightly better idea of what she was doing, so out of the 4 nails with leopard, there are 2 drastically different designs (if you can even call 2 of mine “leopard”). my manicurist had to do mine and my friends nail art, and by the time she finished with both of us, she was so frustrated that my friend didn’t even get lotion, massage or hot towel and rudely said “kay you’re done”. in the end, my friends nails were “okay” but looked more like coffee beans. also, one of the nails is only half leopard, and she did opposite sides on each hand... for the price we pay, and the experiences we have had in the past (before this ownership) we had higher expectations. a few years ago, we had a full blown flounder and little mermaid design that looked absolutely incredible. leopard is childs play compared to that. unfortunately this was our 3rd strike, after years of wonderful service, so we will no longer be customers here.
Rajwinder Saini
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December 17, 2022
The customer service here was very rude and unwelcoming. They were very unfriendly and rude. Me and my daughters chose a pink nail polish but it turned into yellow and my daughters nail paint started peeling at next day When I asked for a refund or to repaint my nails they refused and they put blame on me and they said they will contact me soon but they never call me back and today is 45 days passed I spent 200 dollars here they don’t care about it.
Allie King
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May 19, 2019
A better experience than a traditional nail salon. I am used to going to Hello Birdie in North Park, and this place is similar. The quality was not as good, but I do want to come back to give it another try.
Derrick Harris
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February 19, 2019
Prices are competitive with other nail salons. Pedicures for men are $5 cheaper than for women (figure men will not want polish). The service is good and the seats are comfortable. They don't offer wine 🍷 or champagne 🥂, which is disappointing since other salons of similar stature do offer this. They have a couple of TVs and music 🎶 is playing in the background. Good place to visit.
Z B
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July 14, 2018
Esther is the best. She's kind, meticulous, and does a great job at pampering. The salon is exceptionally clean! Nina (the owner) does an amazing job with making sure the customer is treated with the upmost respect. If you ever have a problem you can contact her and be reassured that she will address it.
Our Address
16460 Paseo Del Sur UNIT 115, San Diego, CA 92127, USA
we NEVER write reviews like this, but we responded to the companys confirmation text for completion of our service, where they ASKED FOR FEEDBACK, and they did not respond. but we want others to know what they are potentially getting before spending $70+ dollars. we made appts for 2 gel manis with nail art, and specified we wanted leopard as the art. i actually went to beauty school and learned nails, so i could tell from the start, that my manicurist wasn’t very educated. less than a week later, both our nails were lifting and peeling. we get nail art manis quite often, and this one not only was low quality, but took over 2 hours. self admittedly, neither of our manicurists regularly did nail art and neither was comfortable, yet no one else was staffed that day (keep in mind, we specified exactly what we wanted ahead of time, AND had multiple inspo photos). my manicurist was rude and very unprofessional, cursing under her breath and sighing throughout the process, and the art came out awful. (see first photo, especially). after 2 nails, she got a slightly better idea of what she was doing, so out of the 4 nails with leopard, there are 2 drastically different designs (if you can even call 2 of mine “leopard”). my manicurist had to do mine and my friends nail art, and by the time she finished with both of us, she was so frustrated that my friend didn’t even get lotion, massage or hot towel and rudely said “kay you’re done”. in the end, my friends nails were “okay” but looked more like coffee beans. also, one of the nails is only half leopard, and she did opposite sides on each hand... for the price we pay, and the experiences we have had in the past (before this ownership) we had higher expectations. a few years ago, we had a full blown flounder and little mermaid design that looked absolutely incredible. leopard is childs play compared to that. unfortunately this was our 3rd strike, after years of wonderful service, so we will no longer be customers here.
The customer service here was very rude and unwelcoming. They were very unfriendly and rude. Me and my daughters chose a pink nail polish but it turned into yellow and my daughters nail paint started peeling at next day When I asked for a refund or to repaint my nails they refused and they put blame on me and they said they will contact me soon but they never call me back and today is 45 days passed I spent 200 dollars here they don’t care about it.
A better experience than a traditional nail salon. I am used to going to Hello Birdie in North Park, and this place is similar. The quality was not as good, but I do want to come back to give it another try.
Prices are competitive with other nail salons. Pedicures for men are $5 cheaper than for women (figure men will not want polish). The service is good and the seats are comfortable. They don't offer wine 🍷 or champagne 🥂, which is disappointing since other salons of similar stature do offer this. They have a couple of TVs and music 🎶 is playing in the background. Good place to visit.
Esther is the best. She's kind, meticulous, and does a great job at pampering. The salon is exceptionally clean! Nina (the owner) does an amazing job with making sure the customer is treated with the upmost respect. If you ever have a problem you can contact her and be reassured that she will address it.